XStrong Power

Customer Information

Please provide your contact details so we can communicate with you about your warranty claim.

Full Name:

Mobile Number:

Email Address:

Address:

Product Information

Please provide details about your EV charger and describe the issue you're experiencing.

Product Type:

Serial Number:

Purchase Date:

Describe the Issue:

Warranty Verification

Please confirm the following conditions to verify your warranty eligibility.

I confirm the warranty seal is intact and not broken

I confirm there is no visible damage on any of the 4 sides of the charger

I confirm the ISPR sticker is present and intact

I confirm all parts are original and no modifications have been made

Required Images

Please provide clear images of your charger from all required angles. Refer to the example images for guidance.

Front Side Image

Take a clear photo of the front side of your charger showing the brand logo and control panel

Choose File

Back Side Image

Take a clear photo of the back side of your charger showing the warranty seal and connectors

Choose File

Barcode Image

Take a clear photo of the barcode on your charger without any glare or shadows

Choose File

Purchase Bill

Upload a clear photo or PDF of your purchase bill/invoice

Choose File

Review & Submit

Please review your information before submitting your warranty claim.

Please review all the information you've provided and make sure all images and video have been uploaded correctly.

I confirm that all the information provided is accurate and complete

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EV Charger Warranty Form

Customer Information

Product Information

Warranty Verification

Required Images

Review & Submit

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Warranty Claim

EV Charger Warranty Form

Customer Information

Product Information

Warranty Verification

Required Images

Review & Submit

Submitting Your Warranty Claim

Warranty Claim Submitted!