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Please complete this form to process your warranty claim
Please provide your contact details so we can communicate with you about your warranty claim.
Please provide details about your EV charger and describe the issue you're experiencing.
Please confirm the following conditions to verify your warranty eligibility.
Please provide clear images of your charger from all required angles. Refer to the example images for guidance.
Take a clear photo of the front side of your charger showing the brand logo and control panel
Take a clear photo of the back side of your charger showing the warranty seal and connectors
Take a clear photo of the top side of your charger showing the ISPR sticker and top panel
Take a clear photo of the barcode on your charger without any glare or shadows
Please upload a short video (max 30 seconds) demonstrating the issue with your charger.
Record a short video showing the issue with your charger. Make sure the video clearly demonstrates the problem.
Please review your information before submitting your warranty claim.
Please review all the information you've provided and make sure all images and video have been uploaded correctly.
Your warranty claim has been successfully submitted! Our team will review your claim and contact you shortly.
Your reference number is:
Please save this reference number for future inquiries.
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