Privacy Policy

At XStrong Power, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or shop on our website.

1. Who We Are

XStrong Power is a Delhi-based EV charger manufacturer, offering smart and fast charging solutions for EV Scooties, EV Bikes, and E-Rickshaws. Our website is focused solely on product sales.

2. Information We Collect

When you browse our website or place an order, we may collect the following information:

• Your name
• Shipping and billing address
• Email address and phone number
• Payment information (processed securely through third-party gateways)
• Browsing data such as IP address, device type, and product views (for analytics)

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To send order updates and shipping notifications
• To improve our website and product offerings
• To respond to your inquiries or support requests
• To prevent fraud or unauthorized transactions

4. Data Protection & Security

We implement strong security measures to protect your personal information. All payments are processed through secure and encrypted gateways. We do not store your credit/debit card details on our servers.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share limited data with trusted logistics partners to fulfill your order (e.g., name, address for delivery).

6. Cookies & Tracking

We use cookies to enhance your browsing experience and track website performance. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to external websites (e.g., payment gateways or social media). We are not responsible for the privacy practices of these websites. Please review their policies separately.

8. Your Rights

You can request to view, update, or delete your personal data at any time by contacting us. If you no longer wish to receive promotional emails, you may opt out via the unsubscribe link.

9. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the revised date. Continued use of our website indicates your agreement to the updated policy.

10. Contact Us

Effective Date: April 22, 2025